I1bet Privacy Policy – Our Commitment to Protecting Your Data

i1bet collects various types of information to enable us to provide you with a secure and efficient online betting platform service. This collection is divided into three main categories:

All information is collected directly from you during registration, platform use, and interactions with our support team. i1bet does not purchase or obtain your data from unrelated third-party sources.

Every piece of information collected by i1bet used for legitimate purposes that are necessary for the operation of the platform. The primary uses of your data are as follows:

• Account Operations — verifying your identity during login, processing deposits and withdrawals in RM, updating your account balance, and tracking your betting history.
• Security & Fraud Prevention — detects suspicious login patterns, monitors unusual transactions, and prevents unauthorised access to your account.
• Customer Support — this helps us understand the context of the issue you are reporting and deliver an accurate, timely resolution.
• Service Communications — sending important account-related notifications such as deposit confirmations, withdrawal confirmations, and security alerts.
• Responsible Gaming — monitors usage patterns to identify members who may need Responsible Gaming support, and activates limits you have set for yourself.
• Platform Improvements — aggregated usage data is analysed (without identifying individuals) to improve the i1bet interface, performance, and overall user experience.
• Legal Compliance — fulfilling applicable legal compliance obligations, including anti-money laundering (AML) requirements where necessary.

I1bet does not use your data for third-party advertising, commercial profiling, or any purpose beyond those stated above.

i1bet does not sell, rent, or disclose members' personal data to third parties for their own commercial purposes. However, in the course of operating the platform, there are limited situations where data may need to be shared with specific parties:

• Malaysian Payment Providers — required transaction details are shared with e-wallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay) and banks (via DuitNow and FPX) solely to process your deposits and withdrawals in MYR. Only the minimum necessary information is shared to complete each transaction.
• Technical Service Providers — companies that provide server infrastructure and technical services to i1bet may have limited access to data in the course of performing their duties. They are bound by strict confidentiality agreements.
• Regulatory & Law Enforcement Bodies — i1bet will disclose information to the relevant authorities when required by Malaysian law or a valid court order.
• Audit & Compliance — independent audit bodies that verify i1bet's RNG and game fairness may access the necessary system data, but not individual members' personal data.

Member data security is our highest priority i1bet. We continuously invest in the latest security infrastructure to ensure your data remains protected at all times. The following are the key layers of protection we have in place:

• Data Transmission Encryption — all data transmitted between your browser or app and i1bet's servers is protected with TLS 1.3 / SSL 256-bit encryption. Insecure connections are automatically rejected.
• Stored Data Encryption — all personal and financial data is stored in databases encrypted with AES-256. Member passwords are never stored in plain text — only one-way cryptographic hashes are retained.
• Role-Based Access Control — i1bet's systems operate on a "minimum privilege" principle — each staff member can only access the data necessary for their specific role. All access to sensitive data is logged and audited.
• Real-Time Threat Monitoring — our security system monitors all account activity continuously, 24/7. Suspicious patterns — such as repeated login attempts or unusually large withdrawal requests — will trigger an automatic security review.
• Two-Factor Authentication (2FA) — i1bet members are encouraged to enable 2FA for an additional layer of protection. With 2FA active, your password alone is not sufficient to log in — an SMS verification code is also required.
• Secure Data Backup — data is regularly backed up to secondary server locations that are also fully encrypted, ensuring no data loss in the event of a system failure.

While we take all reasonable steps to protect your data, no digital system is 100% immune to cyber threats. We encourage you to take your own precautions as well, such as using a strong and unique password for your account i1bet yours.

Platform i1bet uses cookies and similar local storage technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Session Cookies (Required) — required to maintain your login session while using the platform. Without this cookie, you would need to log in again every time you navigate to a new page. This cookie does not store personal information and is deleted when you close your browser.
• Preference Cookies — saves your preferences such as display language and interface settings so you do not have to reconfigure them each time you visit.
• Security Cookies — helps our system recognise devices you regularly use and detect access attempts from new or unfamiliar devices and locations.
• Analytics Cookies (Optional) — helps us understand how members use the platform in aggregate for improvement purposes. This data does not identify you individually. You may opt out of these cookies via your browser settings.

You may configure your browser to reject all cookies or delete existing ones. However, blocking required cookies may affect the functionality of the platform i1bet as a whole.

i1bet retains your data for as long as your account is active, and for the period required thereafter based on legal and operational requirements. The following are the data retention period guidelines:

• Active Account Data — retained for as long as your i1bet account remains active.
• Financial Transaction Records — retained for a minimum of 7 years from the transaction date in accordance with applicable Malaysian financial laws and regulations.
• KYC Data (Identity Documents) — retained for 5 years after account closure or from the date of the relevant transaction, whichever is later.
• Customer Support Records — retained for 3 years to allow historical complaint context to be referenced when needed.
• Session Cookie Data — automatically deleted when your session ends or the browser is closed.
• Game and Betting Records — retained for the duration of the active account period plus 2 years for dispute resolution and audit purposes.

Once the required retention period has elapsed, data is securely deleted using methods that ensure it cannot be recovered. You may request further details about your specific data retention period by contacting customer support. i1bet.

As a member i1bet and as a user in Malaysia, you have the following rights regarding your personal data. All requests can be submitted to our customer support team and will be processed within 30 business days:

• Right of Access — you have the right to request a copy of all personal data that i1bet holds about you.
• Right to Rectification — if you find that the data we hold about you is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Erasure — under certain circumstances (for example, when data is no longer needed for the purpose for which it was originally collected), you may request that your data be deleted. Please note that this request may not be fully fulfilled if there is a legal obligation to retain the data in question.
• Right to Restrict Processing — you may request that we restrict the processing of your data in certain situations while awaiting an investigation or decision.
• Right to Object to Marketing — you may opt out of your data being used for i1bet marketing communications at any time without affecting your access to the platform.
• Right to Data Portability — you have the right to receive your personal data in a machine-readable format (such as CSV) if you wish to transfer it.

Platform i1bet is intended exclusively for individuals aged 18 and above. We do not knowingly collect any personal data from children or minors under the age of 18.

If we determine that an account has been opened by someone under 18 years of age, the account will be suspended immediately, all associated data will be deleted, and any remaining balance will be returned in accordance with the established procedure.

Parents or guardians who believe their child may have registered at i1bet are encouraged to contact us promptly through customer support so that the appropriate action can be taken without delay.

i1bet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to the data protection measures we offer.

When material changes are made to this Privacy Policy:

• The "Last Updated" date at the top of this document will be revised accordingly.
• A notification will be sent to your registered email address at least 7 days before the changes take effect.
• For significant changes, we may request your explicit consent again through the platform.

Continued use of the i1bet platform after the effective date of any amendment is considered acceptance of the updated Privacy Policy. If you do not agree with the amendment, you may close your account by contacting our customer support.

If you have any questions, concerns, or complaints regarding how i1bet manage your personal data, do not hesitate to reach out to us through the following channels:

• Live Chat — available 24/7 directly within the i1bet platform, with an average response time of under 3 minutes
• Privacy Email — support@i1bet.click with the subject line "Privacy Enquiry" (response within 24 business hours)
• WhatsApp — available to registered members via the in-platform button

We take every privacy concern raised seriously. Formal complaints will be investigated and a response provided within 14 business days of receipt. If you are not satisfied with our response, you have the right to refer the matter to the relevant data protection authority in Malaysia.